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Monday, 7 October 2013

fifteen minutes of care

There is a lot of talk in the news today about fifteen minute care



As a care worker I do not see anything wrong with 15 minute calls; occasionally that is all that is required. I have one woman who often tells me to 'Sod off' once I have made a cup of tea and a sandwich. Other times I only pop in to check they are ok and have taken tablets; Yes I stay for a chat but sometimes they do not want to talk; any longer is an intrusion.

The problem arises when, through a profit driven industry, 6 minutes constitutes a 15 minute call. I'll leave you to work out the rest.

I have to say that I always try to give what is required regardless of time and my company has never pulled me up for spending too much time at a call. So if a lady tells me to 'Sod off after 6 minutes I will. If someone else needs a bit more attention one day through illness or loneliness, I stay longer than my fifteen minutes of allotted time.

Just for the record they are not all fifteen minute call, I spend an hour and half with one lady every day

Sometimes common sense has to prevail

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